Receptionist

Company: Lincoln Behavioral Services
Location: Redford
Posted on: May 23, 2023

Job Description:

LBS Employee Benefits: We manage the business operations so you can focus on providing high-quality mental health treatment.Here are just some of our perks and benefits:Competitive base salaryMedical, dental, and vision insurance with minimal cost to employeeTeladoc (immediate non-emergency medical services) at no cost to employeeLong-term, short-term disability and life insurance with no cost to employeeLicensure-required supervision at no cost to the employeePTO includes: generous vacation and personal time with additional annual holidays (35 Paid days off the first year)Retirement account with company contributionOne-hour lunch included in the 8-hour workdayLive and recorded webinars with CE approval from APA, NASW and NBCCMalpractice liability insurance policyAn array of tech equipment to support service delivery including (when applicable), smart phones, agency fleet vehicles, laptops, tablets and desktops with dedicated support from Operations, HR, and IT professionalsIncentive and bonus opportunitiesCompetitive base salaryTo support self-care and burnout prevention, LBS offers an onsite employee fitness center (approx. 20,000 sq. ft.) with newly equipped treadmills, stationary bikes, elliptical machines, full-body workout machine, massage chairs, carpeted circular track for walking and running, free weights, putting green and locker rooms with showers. All at no cost to employees.The Clerical Team Member position relieves staff members of clerical work and minor administrative detail(s), schedules appointments for physicians and staff and provides information to callers. This professional collaborates with clerical members and staff in providing quality services to customers, consumers, and visitors of Lincoln Behavioral Services.Essential Duties and Responsibilities include, but may not be limited to the following:Works as part of the Clerical Support Team to facilitate efficient operation of agency programs.Reports to work on time as scheduled and at the location assigned.Works cooperatively as a team member.Participates in clerical support meetings.Participates in developing problem-solving strategies related to clerical support duties and needs.Able to withstand pressure and remain poised during stress related situations.Opening and closing of office, as required for assigned site.Communicates pleasantly, effectively and professionally, by telephone and in person.Greets clients, consumers, customers, and visitors at reception area.When personnel not available, documents and delivers messages to appropriate personnel or their respective voice mail.Retrieves voice mail messages and forwards to appropriate voice mail or personnel.Answers questions about the organization and provides callers with address, directions and other general information.Performs customer service duties.Routes incoming mail to designated staff for date stamping and opening (within 1 hour of receipt).Prepares outgoing mail, and correspondence, including e-mail and faxes.Routes incoming interoffice mail to appropriate personnel or department upon receipt.Checks the fax machine for incoming faxes and distributes to appropriate personnel.Obtains consumer's signature for receiving pre-packaged medication (by staff nurse) or prescription (written by the psychiatrist).Uses the agency's scheduling system to update and schedule physician and staff appointments for clients as needed.Schedules, blocks time for doctors, clinicians and case managers.Find appointments when necessary.Makes copies of client insurance cards, and identification.Record client payments (mail, or in-person) in receipt book.If assigned, has the ability to coordinate the use of ACT or PSR program finances.If assigned, has the ability to take care of program banking.If assigned, has the ability to coordinate bills, petty cash.Completes, when appropriate, other assigned responsibilities in a reasonable established timeframe, with quality expectations.Travels to and works at all sites as necessary.EDUCATION and/or EXPERIENCEHigh school diploma.Experience in working with people.Experience in MS Windows application.SKILLS AND ABILITIESExcellent communication skills, both verbal and written.Ability to establish professional working relationships with all staff.Must be able to work effectively as a team member.Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Possession of a valid Michigan Driver's License with a good driving record.Access to a private vehicle for day-to-day job performance.PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Keywords: Lincoln Behavioral Services, Redford , Receptionist, Administration, Clerical , Redford, Michigan