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IT Asset Coordinator

Company: Ciber Global LLC
Location: Southfield
Posted on: September 22, 2019

Job Description:

Live IT Up at Ciber Global At Ciber Global, we believe the most inspired, innovative and industrious companies should win, regardless of size or legacy. We re the small company that cares and the big company that can. We deliver breakthrough performances and powerful solutions that are anything but cookie cutter in order to give our clients the competitive advantage they deserve. Work. The IT Controlling Assistant is accountable for assisting the Procurement team to ensure software orders are submitted and managed quickly and correctly and Internal IT Assets are tracked and managed to ensure the Procurement area is able to process orders quickly and insure outstanding service. Responsibilities:

  • Assist in processing software orders for End Users in the online portal.
  • Assist customers with questions about using the portal, submitting orders and software specifics.
  • Assist the IT controlling team in documenting processes.
  • Manage incoming IT Assets.
  • Other tasks as assigned. Additional Duties:
    • HW/SW request and escalation process.
    • Improve customer service, perception, and satisfaction.
    • Ability to work in a team and communicate effectively with Procurement and Asset Management.
    • Escalate service or project issues that cannot be completed within agreed service levels. Requirements: 4 year college degree (preferred) in Computer Science or other formal Technical Academics diploma program or related studies.Hands on experience managing HW and SW in a distributed regional model.Interpersonal skills: such as telephony skills, communication skills, active listening and customer care.Ability to multi-task and adapt to changes quickly.Self-motivated with the ability to work in a fast moving environment. Ciber Global is an Equal Opportunity Employer Minorities/Females/Gender Identity/Sexual Orientation/Protected Veterans/Individuals with Disabilities. Play. Keep discovering! Click . Grow. Ciber Global is an IT consulting company who partners with organizations to develop technology strategies and solutions that deliver tangible business value. Founded in 1974, Ciber is an HTC Global Services company. For more information, visit . - provided by Dice

Keywords: Ciber Global LLC, Redford , IT Asset Coordinator, IT / Software / Systems , Southfield, Michigan

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