Disaster Program Specialist (Michigan)
Company: American Red Cross
Location: Detroit
Posted on: April 30, 2024
Job Description:
Please use Google Chrome or Mozilla Firefox when accessing
Candidate Home.By joining the American Red Cross you will touch
millions of lives every year and experience the greatness of the
human spirit at its best. Are you ready to be part of the world's
largest humanitarian network?Join us-Where your Career is a Force
for Good!Job Description:WHY CHOOSE US?As one of the nation's
premier humanitarian organizations, the American Red Cross is
dedicated to helping people in need throughout the United States
and, in association with other Red Cross networks, throughout the
world. When you join our team, you have a direct impact on a
meaningful mission, and you can help save lives every day. If you
share our passion for helping people, join us in this excellent
career opportunity. Work where your career is a force for good.We
are committed to the diversity of our workforce and to delivering
our programs and services in a culturally competent manner
reflecting the communities we serve. Our work environment is
collaborative, respectful, and inclusive with a focus on building
allyship and a culture of belonging that empowers all team members.
Come to learn, grow, and succeed while sharing your passion for
making a difference.The Red Cross supports a variety of cultural
and community resource groups for employees and volunteers. From
the Ability Network, our Asian American & Pacific Islander Resource
Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja
African American Resource Group, our Veterans+ Resource Group, and
the Women's Resource Group, these networks provide connections,
mentoring and help give voice to important concerns and opinions.At
the American Red Cross, your uniqueness can shine!American Red
Cross are seeking a Disaster Program Specialist to support our
Northern Michigan Chapter. Candidates must live within the
designated 7-county territory of which they serve. (Baraga,
Marquette, Alger, Luce, Chippewa, Mackinac, Schoolcraft)There is a
required on-call component to this position. The ideal candidate
should reliable internet and reliable access to a cell phone
network.WHAT YOU NEED TO KNOW (Job Overview):
- Provide functional support to Disaster Program Manager and
Leadership at a regional level or take full cycle responsibility to
provide service delivery programs within a defined geography.
- Support the Disaster Program Manager and volunteer workforce to
support local communities by providing services to include but are
not limited to: response to recurrent local disasters (house fires,
floods, etc.), capacity building for mass care service delivery,
participation in the Home Fire Campaign, and direct assistance and
recovery services to those impacted by disasters.
- Develop, guide, and support team of trained volunteers, as well
as implement and develop initiatives to increase Red Cross
visibility through program/service delivery of disaster
preparedness, response, and recovery programs.Provide support,
development and/or leadership guidance to all
- volunteers.
- Perform all duties and responsibilities in compliance with
standard operating procedures and other applicable Federal, State
and local regulations.WHERE YOUR CAREER IS A FORCE GOOD (Key
Responsibilities):
- Empower Volunteers: Facilitate and support a volunteer team
responsible for the implementation of volunteer-led disaster cycle
services programming, or specific functional activities throughout
the assigned geographic area. Ensure disaster cycle services are
delivered in a rapid, accessible, and equitable manner to meet the
urgent, disaster-caused needs of our clients, with a focus on
frontline communities.
- Support the Program Assist with the successful implementation
of either specific disaster cycle services program activities, or a
specific disaster cycle services function within an assigned
geographic area Monitor, collect and analyze business data to
improve services to individuals and communities. Ensure compliance
with data protection and privacy regulations while managing
sensitive disaster-related information. Work at the direction of a
Disaster program supervisor to create and improve plans for
successfully meeting disaster cycle services programmatic vision.
Provide feedback to support the continuous improvement
process.
- Mission Capacity Building: Engage disaster volunteers who are
the primary workforce, and representative of the communities they
serve. Support the development of Disaster Leadership Volunteers,
including volunteer partners, to meet specific responsibilities as
part of their work in disaster readiness, preparedness, response,
and recovery, or specific functional tasks. This includes, but is
not limited to, training, coaching, delegating, coordinating, and
evaluating performance to ensure a well-qualified and empowered
team. Collaborate closely with Disaster Workforce Engagement
team.
- Engage Community: Support local efforts to mobilize communities
and engage partners to prepare for, respond to, and recover from
disasters and emergencies. Participate in community engagement
activities alongside Disaster Program management, chapter
leadership, community volunteer leaders, and all other business
lines to ensure the Red Cross is the most trusted disaster services
provider.
- Manage in a Matrix: Implement plans to meet assigned targets
for volunteer engagement and volunteer-led Disaster Action Team
response to local home fires or support specific function tasks
within assigned geographic area. Work at the direction of assigned
supervisor.
- Know Your Communities: Act as the local point of contact for
partners. Partner with local organizations supporting frontline
communities and community resiliency before, during and after
disasters. These include community-based and faith-based
organizations supporting disaster services, key emergency
management and government entities, and other leaders in the field
of disaster services.
- Ready to Respond: Participate in disaster response operations
in the region in alignment with the Disaster Cycle Services Concept
of Operations, upon completion of training requirements. Deploy and
participate in operations outside of home region. Perform all
assigned responsibilities under "grey sky" requirements with
potential for deployment as directed.
- A 2-3 WEEK DEPLOYMENT, AT LEAST 1X A YEAR, IS HIGHLY
ENCOURAGED.WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
- Bachelor's degree required. We will consider a candidate with
an Associates degree as well as someone with a HS diploma and good
work / life experience.
- Experience: Minimum 3 years of experience with social services
or service/program delivery, or equivalent combination of education
and related experience required.
- Project management experience preferred but not required.
- Combination of candidate's education and general experience
satisfies requirements so long as the total years equate to
description's minimum education and general experience years
combined (Management experience cannot be substituted).
- Management Experience: n/a
- Ability to coordinate staff and volunteer activities.
- Excellent interpersonal, verbal, and written communication
skills.
- Develop project plans & budgets.
- Experience in demonstrating an in-depth knowledge of a program
or service, ability to create presentations and training modules,
and strategies to achieve organizational goals.
- Demonstrated analytical and decision- making skills to
interpret program trends, results, formulate recommendations, and
develop creative processes for continuous program or service
improvements.
- Proven track record of collaboration with diverse groups and
individuals, managing multiple priorities, facilitation, problem
solving, marketing, leadership, and partnership management.
- Additionally, this position requires ability for planning,
public speaking, project management and process improvement.
Individuals must be customer oriented, organized, and able to
operate with an orientation toward solutions with an external
focus, and team orientation.
- Intermediate to Advanced level proficiency with MS Office
software, including Word, Excel, PowerPoint, Outlook, Teams, and
SharePoint. Preferred experience with Power BI.
- Must be able to perform all assigned responsibilities under
"grey sky" requirements.
- Ability to work in a matrixed environment and on a team.
- *Combination of candidate's education and general experience
satisfies requirements so long as the total years equate to
description's minimum education and general experience years
combined (Management experience cannot be substituted).
- Physical Requirements: The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job. While
performing the duties of this Job, the employee is regularly
required to sit; use hands to handle or feel; and talk or hear. The
employee is frequently required to reach with hands and arms. The
employee is occasionally required to stand; walk and stoop, kneel,
crouch, or crawl. The employee must frequently lift and/or move up
to 15 pounds and occasionally lift and/or move up to 30 pounds. The
work environment will consist of moderate noise (i.e. business
office with computers, phones and printers, light traffic).
- DISCLAIMER: The above statements are intended to describe the
general nature and level of work being performed by individuals
assigned to this position. They are not intended to be construed as
an exhaustive list of responsibilities, duties and skills required
of personnel so classified.BENEFITS FOR YOU:We take care of you,
while you take care of others. As a mission-based organization, we
believe our team needs great support to do great work. Our
comprehensive benefits help you in balancing home and work. With
our resources and perks, you have amazing possibilities at the
American Red Cross to advance the learn.* Medical, Dental Vision
plans* Health Spending Accounts & Flexible Spending Accounts* PTO +
Holidays* 401K with 5% match* Paid Family Leave* Employee
Assistance* Disability and Insurance: Short + Long Term* Service
Awards and recognitionApply now! Joining our team will provide you
with the opportunity to make a difference every day.The American
Red Cross is an Equal Opportunity/Affirmative Action employer. All
qualified applicants will receive consideration for employment
without regard to sex, gender identity, sexual orientation, race,
color, religion, national origin, disability, protected veteran
status, age, or any other characteristic protected by
law.Interested in Volunteering?Life's emergencies don't stop, and
neither do American Red Cross volunteers, who represent more than
90 percent of our workforce to help prevent and alleviate human
suffering. You can make a difference by volunteering in a position
that appeals to you and allows you to use your unique skills and
talents. The Red Cross relies on generous volunteers who give their
time and talent to help fulfill our lifesaving mission.Visit
redcross.org/volunteertoday to learn more, including our
most-needed volunteer positions.To view the EEOC Summary of Rights,
click here: Summary of Rights
Keywords: American Red Cross, Redford , Disaster Program Specialist (Michigan), Other , Detroit, Michigan
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